Privacy Policy

1. Data controller

EIS Luxembourg S.à r.l. is the controller of personal data collected through this site (“we”). In line with Regulation (EU) 2016/679 and national data-protection laws, we ensure that all processing (collection, sharing, storage and destruction) is lawful, fair and transparent.

2. Data collected and purposes

Contact/registration form: we collect minimal contact details (name, surname, email, phone) to respond to your requests and, if applicable, to send you our newsletter. These data are used solely for this purpose and rely on your consent.

Technical data: when browsing, we collect essential technical information to ensure the site functions correctly, enhance your experience and compile anonymous statistics.

Cookies: only cookies necessary for the operation of the site are used.

3. Legal basis

Processing is based on your consent.

4. Data recipients

Data are accessible only to our teams and technical service providers. They are bound by confidentiality and use the data solely for the purposes for which they are entrusted. We do not transfer your data outside the European Economic Area, except via services such as Google Analytics, for which appropriate safeguards (EU standard contractual clauses) are implemented.

5. Retention period

Data are retained only for as long as necessary to fulfil the purposes for which they were collected. For example, newsletter information is kept until you unsubscribe; technical data are kept for a maximum of six months.

6. Security measures

We implement physical and logical security measures to protect your data from unauthorised access, alteration or destruction. Where possible, data are anonymised or pseudonymised.

7. Your rights

Under applicable law, you have the right to access, rectify, erase, restrict, object to processing and port your data. You can exercise these rights by contacting hello@eislux.lu. You also have the right to lodge a complaint with the Luxembourg National Data Protection Commission (CNPD).